There’s been a lot written about Disney’s new “Direct-to-Room” option, which allows guests participating in online check-in to totally skip the visit to the front desk–a lot of it not in favor of the new convenience.
Here’s the thing: I know a lot of people feel that vacation hasn’t really started until that visit with the friendly cast members, but … it’s really not necessary!
Our most recent Direct-to-Room experience was pretty much perfect: We’d arrived about 45 minutes before we told Disney we planned to be on property, so we actually headed to the resort (Old Key West). Dan planned to check at the front desk to see if our room might be ready early, and I headed to the resort’s pool-area bathrooms to freshen up with a quick shower.
Just as I was about to hop into the shower, I got a text. It was Disney: Our room was ready. At that very moment, across the resort, Dan was speaking to a cast member at the check-in desk, who told him that we should have received a text that our room was ready just moments ago!
Not only did the process work seamlessly, but our room was ready nearly an hour in advance of when we told them we’d be arriving. Our Bands opened the door to our room with no problem. And the whole situation was great news for us, since I got to take a shower in our own room, while Dan got to sneak a quick nap in our own bed (instead of in some lobby chair).
I have zero complaints about the process, since it meant more of this:
And less of this:
And if you’re one of those people who really likes to visit the check-in desk … well, no one’s stopping you! No one said you have to use the Direct-to-Room feature. (At least not yet …)
Have you used this feature? Tell us about your experience in the comments below!